On June 30th, I had an annual GYN appt. at the Columbia office. (This was the first time I was seen at this office. I usually make my appts. at the LGH Health Campus office.)
Upon checking in, the woman at the front desk asked me if I would give my approval to have a med. student ,who was working with Ms. Santos, be present during my exam. I said yes.
To my surprise, the med. student entered first without Ms. Santos, introduced herself and said that Ms. Santos would be in shortly. Then, she proceeded with the examination prior to Ms. Santos joining us in the exam room. When Ms. Santos did join us, she sat down and began making notations on her laptop (of which I can only assume were observations of her med. student).
The annual check-up examination was the most inadequate exam I ever experienced, actually the only one, in my 40 plus years as a patient of May Grant.
I had expected Ms. Santos to then proceed with her examination of me, completing the areas of the exam missed by the student. However, she stood up, made a brief verbal response and left the room, followed by the student.
Honestly, I was too stunned to even remark to the woman at the fron desk when I left the office. Having been an educator for 35 years, I never handled myself in such a manner when my student teachers where working with my students.
My apologies for not responding with this feedback sooner. I left the next day for an extended holiday and forgot about responding to my experience upon returning home.
Throughout the years of being a patient, I received suburb care with both gyn and obstetic care from the medical professionals and staff. However, this is not what I experienced on June 30th. if this represents the quality of the care presently given to patients, I do not believe that I can recommend May & Grant to others. This saddens my heart when I think of my appts. with Dr. May many years ago.
