Our Core Values


  • We exceed expectations.
  • We are diligent and conscientious employees, without fail.
  • We strive to do our best work all the time to embrace, embody, and consistently demonstrate a connection to our core values, service standards, and shared purpose.

Positive Attitude

  • We reflect a confident and hopeful image of ourselves and MGA.
  • We impact those around us with a positive attitude and a cheerful demeanor.
  • We look for and expect the best in everyone in all situations.


  • We work together to make our patients’ experience positive.
  • We focus on the team’s goals and needs putting the team’s best interest ahead of our own.
  • We are proactive, seeking opportunities to assist colleagues in all departments.


  • We communicate with our patients in an accurate, professional, and timely manner.
  • We demonstrate open and honest communication with each other.
  • We value, listen, and respect each other’s opinions and ideas.


  • We carry out the instructions, tasks, and responsibilities we are assigned to the best of our ability.
  • We are punctual; arriving prepared to take on the responsibilities of the day.
  • We demonstrate to our team and our patients that we are dependable.


  • We are committed to the values and morals that define our industry, profession, and team.
  • We respect and value others’ opinions.
  • We portray a competent image in personal appearance, written and verbal communication, attitude, and treatment of others.


  • We understand and accept that we are fully responsible for our actions and the consequences of those actions.
  • We assume responsibility for consistently meeting the high standards of our team and patients.
  • We are honest, dependable, responsible, live up to promises, and we own and learn from our mistakes.


  • We treat others as we wish to be treated.
  • We value and listen to the ideas of others and refrain from personal judgment.
  • We are committed to the morals and values that define our profession, our Practice, and our team.

Drs. May-Grant Associates is proud to be a division of Susquehanna Valley Women’s Health Care.